Below FAQ are some common concerns of our sellers before start selling, if you have other questions, please just send it to [email protected]
Selling on The Makeup Shop is very easy and does not require upfront listing fees. You can start with just a few clicks. Just visit https://seller.themakeuptalk.shop and sign up for a free account.
You can sell any product that belongs to the categories which are already uploaded on our website. To check the list of categories available on The Makeup Shop, please visit: https://themakeuptalk.shop/collections. If you would like to list a product in a category which you can not find on this directory then send us at [email protected]
There is no set up or product listing fee on The Makeup Shop.
We have a flat commission of 12% on all items, without any minimum charge or payment processing fee.
Customers pay for any shipping costs, we don't charge sellers of any shipping cost except if the item has been returned to seller because it is not original or it does not match the online description.
We have two cases:
1) Self-Fulfillment; where sellers are responsible for fulfilling received orders from their place by packing the items, printing AWB and packaging the order to be collected by courier company.

2) Fulfilled by The Makeup Shop; where sellers stock their items at our fulfillment centers in Cairo and it will take the responsibility of fulfilling received orders, packing the items, printing AWB, packaging the order and shipping it to the customer.
Choosing our fulfillment center was always the choice of big sellers who want to focus their effort & time on marketing instead of operations. The main benefits for using our fulfillment centers are:

1) Skip order processing, order confirmation, printing AWB and calling the courier.
2) Skip handling complaints & returns.
3) 100% insurance for damage & loss.
4) Eligibility of free shipping & fast shipping.

No. We do evaluate sellers one by one according to certain criteria to ensure the quality of products, some of the criteria include brand authenticity, source of products, seller reputation, variety of items and much more.
No. We are very selective in choosing sellers who can stock their items at our fulfillment centers. Our criteria includes sellers with very large stock in terms of total items and unique products with a capability to restock their items regularly.
Yes. For sellers who choose to stock their items at our fulfillment centers there will be additional fees as follows:
- Inbound: 0.3 EGP per item for inbounding & sorting items.
- Storage: 70 EGP per shelve per month for renting a 90cm x 50cm x 55cm shelf for storage.
- Handling out: 10 EGP per order for (picking, packing, shipping).
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